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An enterprise-grade agentic platform for banking, insurance, and audit. Incubated by Techvantage.ai.

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← All use cases17 / 20
Banking · Global

KYC, AML and customer due diligence

30% sample coverage could become full population screening, faster than the sample used to run.

Built with a Head of Compliance in mindKYC, AML and customer due diligence — workflow screenshot

The kind of team this fits: a retail bank onboarding and compliance function, roughly 2,500 new accounts a month.

The morning before

2,500 new accounts a month, 30% sample coverage, and the honest answer to 'did we screen that account' is sometimes, statistically, no, simply because it wasn't one of the ones pulled that month.

Image, the morning before

A photo or illustration of what this looks like today, before any of this runs.

How this could run

Not a feature list. The actual sequence, from the moment the case lands to the moment someone signs it.

  1. 01

    Every account gets screened, not a sample

    Identity, PEP, AML and watchlist checks run on the full population of new accounts.

  2. 02

    Source documents get verified as they arrive

    ID and source documents are checked at intake, not queued for periodic review.

  3. 03

    A risk rating arrives with the reasoning

    The decision carries the evidence trail that produced it, ready for a regulator to follow.

Image, inside Zen Studio

Screenshot of a Zen Studio canvas configured for a workflow like this one.

What doesn't change

A compliance officer still reviews every flagged case. What changes is how many cases never needed a person to notice them in the first place.

What this could mean

Illustrative, based on the shape of a workflow like this one. The real number depends on the case, the team, and how it's configured.

4 days → 20 minutesScreening to risk rating decision
95%+Screening coverage vs prior sampling
Image, inside Zen Pilot

Screenshot of the Zen Pilot dashboard or explainability panel for a run of this workflow.

Where this lives in the platform

For a head of compliance, a workflow like this starts as a conversation with Zara, describing the process in plain language and getting a first draft of the team back in the same session. Zen Studio is where engineering opens that draft, sets the guardrails node by node, and versions it before it goes live. Zen Pilot is where it actually runs, and where anyone can watch a case move through it in real time, node by node, with the reasoning attached.

Scale this is modelled on

Modelled at 2,500 new accounts a month

See a workflow like this built and running, live.Request a demo
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